2025 Guide to Choosing the Right Logistics Partner for Your Business
In Singapore’s competitive logistics landscape, choosing the right service provider can significantly affect your operational efficiency, costs, and customer satisfaction. Whether you're scaling a retail brand or managing a growing distribution network, the right logistics partner delivers more than transport. They offer speed, security, and scalable infrastructure. This guide explores what to look for in logistics service providers in Singapore and how to make a smart selection in 2025.
What Do Logistics Service Providers Do?
A logistics service provider (LSP) manages the flow of goods, information, and services from origin to destination. Core offerings include:
Freight forwarding (local and international)
Warehousing and storage
Inventory management and distribution
Last-mile delivery and returns
Customs clearance and regulatory compliance
Third-party logistics (3PL) and fourth-party logistics (4PL)
Why B2B Logistics is Critical for Singapore Businesses
In 2025, more businesses are turning to B2B logistics specialists to streamline their supply chain. Reasons include:
Greater shipping volumes with e-commerce growth
Complex supply chain coordination across Asia
Increasing demand for traceability and real-time updates
Customization needs across industries (FMCG, retail, healthcare, etc.)
Key Considerations When Choosing a Logistics Service Provider
1. Range of Services
Select a provider that offers warehousing, fulfillment, transport, and tech integration. Avoid fragmented solutions that slow down your supply chain.
2. Track Record and Industry Experience
Look for proven experience across industries and use cases. For example, can the provider handle temperature-sensitive, fragile, or high-value goods?
3. Technology Stack
Expect GPS tracking, digital booking, automated proof of delivery, and warehouse management systems (WMS).
4. Flexibility and Scalability
Your provider should be able to scale with your growth—from occasional shipments to full enterprise support.
5. Regulatory Compliance
Ensure full licensing, insurance, and knowledge of customs protocols—especially if cross-border shipping is required.
6. Customer Service and Support
Reliable support channels, WhatsApp updates, and 24/7 coordination are now standard for top-tier service.
Top Logistics Providers in Singapore (2025)
Green Way Express Pte Ltd
Reliable B2B and last-mile logistics with real-time updates, scalable truck fleet, and fulfillment services. Specializes in both contract-based and ad hoc business deliveries.
DHL Supply Chain Singapore
Global capabilities with local operations, specializing in enterprise warehousing and cross-border logistics.
Yusen Logistics
Well-regarded for freight forwarding and customized solutions for healthcare and automotive.
Kerry Logistics
Strong presence in Southeast Asia with integrated warehousing and transport.
Shippit Singapore
E-commerce-focused last-mile delivery with real-time tracking and plug-ins for Shopify and WooCommerce.
Singapore Logistics Trends for 2025
Green Logistics: Carbon-neutral delivery and electrified fleets are now buyer expectations.
API Integration: Logistics companies are integrating with e-commerce platforms for automated fulfillment.
Same-Day B2B Delivery: Increasing demand for fast and flexible shipping within Singapore’s dense urban areas.
Flexible Warehousing: Pay-as-you-use models for temporary or overflow inventory storage.
Frequently Asked Questions (FAQs)
Q: What is a 3PL provider?
A third-party logistics provider offers warehousing, transport, and fulfillment services so you don’t need to build in-house infrastructure.
Q: Can logistics providers help with international shipping?
Yes, most full-service providers in Singapore offer freight forwarding, customs handling, and cross-border distribution.
Q: How do I compare logistics costs?
Request a quote detailing storage, transport, manpower, and software usage. Compare service levels and not just price.
Q: Do I need to commit to a long-term contract?
Many providers, including Greenway Express, offer both contract-based and on-demand logistics options for flexibility.
Why Green Way Express is a Trusted Logistics Partner in Singapore
Greenway Express supports businesses across sectors with:
Reliable B2B delivery, warehousing, and fulfillment
Real-time coordination through WhatsApp and digital dashboards
Transparent pricing with no hidden fees
Over 30 years of logistics expertise in Singapore
Whether you're a growing SME or an established enterprise, Greenway Express helps you move better and grow faster.
